Web portal development: customer, partner and staff portals
Your customers, partners or staff need one place to sign in, see their own records and act on them. A Lead and a Senior with AI agents build it for USD 16,000–17,600 a month.
A portal, priced line by line
| Role, hours and rate | Subtotal |
|---|---|
| Lead / architect160 h × USD 55–60 an hour | USD 8,800–9,600 |
| Senior engineer160 h × USD 45–50 an hour | USD 7,200–8,000 |
TotalUSD 16,000–17,600 2 people · 320 h | |
What is considered a web portal?
A web portal is a site behind a login that gives a defined group, such as customers, partners, citizens or staff, one place to see their own information and act on it: request, approve, track, upload. It differs from a public website because what each person sees depends on who they are and what their role allows.
We have built three kinds: a client portal for a govtech coordination product, a family portal with staff consoles for a housing platform, and a client portal with an admin console for an AI marketing platform.
What a portal costs, and how your company's process changes it
A new portal with access from day one takes two people: a Lead and a Senior, 160 hours each, are USD 16,000–17,600 a month on the sheet above. It is an example, not a quote.
What changes the number is the company around the portal. With change boards, tickets and no production access, the same portal takes five people and a timeline we state up front: a Lead and four Seniors are USD 37,600–41,600 a month. There we sell delivery cadence, not fewer people.
Team size by situation
- A new product, with access from day one2 people · 1 monthUSD 16,000–17,600
- Evolving an existing product4 people · 1 monthUSD 30,400–33,600
- Behind change boards, tickets and no production access5 people · 1 monthUSD 37,600–41,600
What you get from a portal build
- Sign-in and roles, so customers, staff and administrators see their own views of the same data.
- A history of each request or change that nobody can edit, where the product needs one.
- Search across the portal and an import from your spreadsheets, as in our govtech portal.
- Integrations with the channels your users already use: in our housing platform, WhatsApp is tied to each case and a person can take over the conversation.
- Screens designed and approved in Figma before they are built, with accessibility checks on the critical flows.
- The portal's code and intellectual property are yours from day 1, and we sign an NDA before the call if you ask.
What we have shown, and what we have not
Every claim is on its case page with its dates. Strong means built end to end with figures; Partial means a smaller or weaker proof, stated as such.
GovTech & enterprise coordination. Read the case
Strong A govtech client portal, in production in 20 days: 12 business areas, passwordless sign-in and a history nobody can edit.
Not shown: No usage figures are published.
Housing & credit / PropTech. Read the case
Strong A family portal and staff consoles inside a housing platform, with about 290 approved frames across the public web, the portal and the consoles.
Not shown: We make no claim that families use it, nor about launch or revenue.
AI marketing / MarTech. Read the case
Strong A client portal and an admin console on an AI marketing platform, with portal routes checked with axe at 0 violations.
Not shown: No uptime, user or revenue figures are published.
Work we have not shown. Not in our published case studies: e-commerce stores and modernization of legacy applications. For those, ask us before assuming.
The rates behind every example
Engineers and designers are priced on the same seniority table, per hour worked. Add or remove people as the work changes; the arithmetic stays the same.
Hire Latin American developers
How staff augmentation works- Lead / ArchitectUSD55–60per hour
- SeniorUSD45–50per hour
- MidUSD35–40per hour
- JuniorUSD30per hour
Hourly rates side by side
Other ways we build
- Custom software developmentExample: USD 16,000–17,600 · 1 month
- Web application developmentExample: USD 16,000–17,600 · 1 month
- Mobile app developmentExample: USD 16,000–17,600 · 1 month
- Product design (UX/UI)Example: USD 8,960–9,920 · 1 month
Frequently asked questions
What is considered a web portal?
A site behind a login that gives customers, partners, citizens or staff one place to see their own information and act on it. What each person sees depends on who they are and what their role allows.
How much does it cost to build a customer portal?
A Lead and a Senior for a 160-hour month cost USD 16,000–17,600. Inside a company with change boards and tickets, five people cost USD 37,600–41,600 a month. These are examples, not quotes. If the scope is open, Discovery (USD 7,000) comes first.
Does each person see only their own records?
That is the point of a portal. Sign-in and roles decide what each person sees. In our govtech portal sign-in is passwordless with an attempt cap, and each request keeps a history that nobody can edit.
Can the portal work with WhatsApp or our other channels?
Where the product needs it. In our housing platform, WhatsApp is tied to each case and a person can take over the conversation. We have not published other integrations.
Who owns the portal code?
You do, from day 1. We sign an NDA before the call if you ask.
Can you work inside our change process?
Yes. With change boards, tickets and no production access we accept the work and state a realistic timeline up front, with a bigger team. There we sell delivery cadence, not fewer people.
Is a portal different from a web application?
A portal is a web application whose point is giving a group of users their own view of shared data. The build is the same kind of work, so the same rates apply.
What happens after delivery?
A change of the same size swaps a backlog item at no cost. New scope is quoted at the published rate before it is done. Defects found within 30 days of delivery are fixed at no cost.
Mat (Matías) Caniglia, Founder and CEO
I lead every project and I interview every engineer before you meet them. Bring the problem and we'll know in 30 minutes if we fit.
We reply to every request within 1 business day. We sign an NDA before the call if you ask.